Stuff disappeared when I used deco tool......again.

Budcookie

Grandmaster
This happened about a year ago and it cost me a winter bag and a bunch of silver. It happened again last night but I didnt lose anything except a chest. Why @Adam do things randomly disappear when using dexo tool? Ive checked moving crate and everything, its gone. Last year this happened and it was two paragon chests full of crap. I know that stuff was locked down because they were floating. This time they were turned so again, locked down. I have an auction tonight and there is a chest locked down that has millions of gold worth of other peoples stuff ,please tell me what I am doing wrong so I dont lose something kike that.
 

Mango

Grandmaster
This happened to me too on a plant the other day, I just kind of shrugged it off. Glad to hear you didnt lose anything valuable!
 

ShinPi

Grandmaster
This happened to me too on a plant the other day, I just kind of shrugged it off. Glad to hear you didnt lose anything valuable!
Happened to my ol lady twice lost a statue and tree I believe she was pissed
 

AlyM

Grandmaster
doesn't items you use deco tool on just goto the moving crate after u customize?
Usually, but I too have lost items due to this...
And all I've ever been told is that there's no way to prove it did or didn't happen, there's no way to prove i didn't just unlock it or never locked it down to start with...
Things just...
go poof.
 

Staff

Young Player Help
Could have been moving below or above the zaxis of your house/object it is on, making it appear like it was deleted. Page in right away if this happens and it can probably be retrieved.
 

K A Z

Grandmaster
use control+shift and maybe you'll find it.. the idea of the moving crate's also good.
 

Budcookie

Grandmaster
Is this something they can check indefinitely or only before a save or right after it happens. I would poop if those chests from last year are stuck under there too.
 
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